1. HOW DO I PLACE MY ORDER?
Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.
We’ll prepare your order and let you know when it's on its way!
2. HOW LONG WILL IT TAKE TO SHIP MY ORDER?
All our products are handmade, it takes 4-6 days to collect all orders into 1 batch to produce
Then it will be shipped directly to your address in 3-5 more weeks
3. MY TRACKING NUMBER ISN’T WORKING
Tracking numbers can take 2-3 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact the shipping carrier.
4. I NEED HELP WITH A LATE ORDER
Orders typically ship within 25 to 35 days (depends on your country and your detailed location)
If your order has not arrived after 40 business days, please contact our team, we are happy to assist.
5. WHAT TYPE OF PAYMENTS DO YOU ACCEPT?
We accept Visa, Mastercard as well as Paypal.
6. WHEN WILL MY CARD BE CHARGED?
Just after your order has been successfully placed.
7. HOW SECURE IS MY PERSONAL INFORMATION?
We adhere to the highest industry standards to protect your personal information when you checkout and purchase.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.